Privacy Policy

At Pokie Spins Casino, we respect our players' right to privacy and confidentiality. This policy outlines how we collect, use, store, share, and secure your personal information.

Personal Data Collection

We collect personal data from you through various channels:

Registration: When creating an account with us, you provide name, date of birth, email address, password, phone number, country of residence, and preferred currency.
Deposits: For transactions made using traditional banking methods or cryptocurrencies, we may require identification documents (e.g., ID card, passport) to verify the owner's identity. These details are retained for audit purposes only.

Cookies and Web Beacons

Our website uses cookies to store user preferences (language, game selection), security features (session management), marketing data, and performance tracking information (analytics). Cookies help us tailor your experience, optimize game recommendations, and deliver targeted promotions based on browsing behavior. Disabling or blocking these files may affect website functionality.

Usage of Personal Data

We use your personal data for:

Player authentication
Account maintenance and security
Transaction processing and management
Marketing purposes (promotions, events, offers)
User profiling to improve customer experience

Your data will not be shared with third-party marketing agencies or sold. However, we may disclose information required by regulatory bodies under law.

Security Measures

To ensure the confidentiality and integrity of your personal data:

We employ 256-bit encryption (HTTPS) for all transactions
Password storage is cryptographically secured
Regular security updates, patches, and vulnerability scans are performed to prevent unauthorized access

Third-Party Service Providers

Pokie Spins Casino works with third-party service providers for:

Payment processing (gateway integration)
Identity verification services
Game development and distribution

These partners operate under the same strict confidentiality obligations as we do.

Data Retention

We retain your personal data as long as it is necessary to maintain a player account, comply with regulations, or resolve disputes. Upon request for closure of an account (self-exclusion), all associated user data will be removed within 30 days from termination date, except for mandatory compliance records.

Your Rights

As our valued customer:

You have the right to review and modify your personal information
Request erasure or blockage of personal data
Opt-out of marketing communications

Please address any questions or requests regarding this policy or its application in writing via or postal mail.